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Introduction to Microsoft Certified Solutions Associate (MCSA) - Microsoft Dynamics 365 Exam

The Microsoft MB2-715 Exam is challenging and thorough preparation is essential for success. This exam study guide is designed to help you prepare for the Microsoft Dynamics 365 customer engagement Online Deployment certification exam. It contains a detailed list of the topics covered on the Professional exam, as well as a detailed list of preparation resources. These study guide for the Microsoft Certified Solutions Associate (MCSA) - Microsoft Dynamics 365 will help guide you through the study process for your certification.



MB2-715 Microsoft Dynamics 365 customer engagement Online Deployment Exam Summary

Exam Syllabus: MB2-715 Microsoft Certified Solutions Associate (MCSA) - Microsoft Dynamics 365


1. Create a Customer Organizational Structure (25% - 30%)

  • Support the Microsoft Dynamics 365 client environment: - Validate minimum browser requirements for devices utilizing the web interface to access Microsoft Dynamics 365, ensure client devices meet the minimum hardware specifications, support outlook integration by using Outlook or Outlook with Dynamics 365 App for Outlook installed, manage phone and tablet client environments

  • Deploy Microsoft Dynamics: - Determine the proper edition of Microsoft Dynamics 365 suited for the client; determine the proper pricing, packaging, and subscription model based on the needs of the organizational environment; create a deployment plan to meet organizational considerations

  • Import data into the Microsoft Dynamics 365 environment: - Design a data import plan, import data through supported methodologies, upload data from on-premises to Azure, manage large volume migrations with the Data Loader service

  • Manage the Microsoft Dynamics 365 environment: - Sign-up and cancel subscriptions, manage users, configure SSO and AD synchronization within hybrid environments with Active Directory Federation Services (ADFS), configure administrative access, assign roles

2. Administer the Microsoft Dynamics 365 Environment (25% - 30%)

  • Deploy instances: - Deploy appropriate number and types of instances for designated environments, deploy sandbox and production instances, configure and edit instance properties

  • Manage instances: - Switch an instance, reset an instance, delete an instance, copy an instance, manage regions and multiple tenant environments, manage storage and resources, manage administrative email notifications

  • Manage updates: - Design a Microsoft Dynamics 365 update policy; review, approve, and skip updates; schedule updates

3. Integrate Microsoft Dynamics with Other Applications (20% - 25%)

  • Integrate Microsoft Exchange, SharePoint, and OneDrive with Microsoft Dynamics: - Configure Exchange server synchronization for incoming and outgoing traffic, manage folder based tracking flows, manage SharePoint integration, enable OneDrive for Business, configure control access and folder structure for SharePoint

  • Integrate other Microsoft Online Business Solutions with Microsoft Dynamics: - Manage OneNote integration, manage Microsoft Social Engagement integration, manage Yammer integration, manage workspace collaboration with Office 365 Groups, manage and configure Delve integration

  • Integrate customized and third party applications with Microsoft Dynamics: - Configure and manage app modules, create customized function apps with App Designer, create site maps by using Design App Mapper, obtain access to additional apps through App Source and Power Apps

4. Manage Microsoft Outlook and Mobile Environments (25% - 30%)

  • Integrate Microsoft Dynamics 365 with Outlook: - Manage supported environments for Microsoft Dynamics 365 for Outlook, deploy Microsoft Dynamics 365 for Outlook through multiple methods, configure Microsoft Dynamics 365 for Outlook to connect to multiple instances, configure synchronized fields, perform basic functions using the Microsoft Dynamics 365 App for Outlook interface

  • Manage and configure mobile apps for Microsoft Dynamics 365: - Configure Microsoft Dynamics 365 for phones express and newer Microsoft Dynamics 365 for Phones and Tablets, configure entities and security privileges, manage CRM forms and dashboards

Microsoft MB2-715 Certification Sample Questions and Answers


To make you familiar with Microsoft Dynamics 365 customer engagement Online Deployment (MB2-715) certification exam structure, we have prepared this sample question set. We suggest you to try our Sample Questions for MCSA Microsoft Dynamics 365 MB2-715 Certification to test your understanding of Microsoft MB2-715process with real Microsoft certification exam environment.


MB2-715Microsoft Dynamics 365 customer engagement Online Deployment Sample Questions:-


01. You are an administrator in an organization that uses Microsoft Dynamics 365 and Microsoft Dynamics 365 for Outlook. A majority of the users want to synchronize all contacts from accounts they follow, rather than just contacts they own. What should you do?

a) Create and distribute a set of synchronization filters that includes all contacts for followed accounts.

b) Instruct each user on how to configure the offline filter.

c) Instruct each user on how to configure the synchronization.

d) Instruct each user on how to configure the synchronized fields.


02. As a system administrator, you want to integrate the Office Graph from Microsoft Office 365 into Microsoft Dynamics 365. Which two steps should you take to perform this integration?

a) Set up Microsoft OneNote integration.

b) Enable Microsoft OneDrive for Business integration.

c) Enable Microsoft Office Graph integration.

d) Set up server-based Microsoft SharePoint integration.


03. You are working in an organization that uses Microsoft Dynamics 365. Users in this organization need the ability to read and edit all records relevant TO What should you recommend to the mobile users?

a) Microsoft Dynamics 365 for Phones Express

b) Microsoft Dynamics 365 for Phones app

c) Microsoft Dynamics 365 App for Outlook

d) Microsoft Dynamics 365 for Outlook


04. Which two versions of Microsoft Dynamics CRM require an upgrade in order to use the Dynamics 365 for phones app?

a) Microsoft Dynamics CRM 2016 SP 1 Online

b) Microsoft Dynamics CRM 2016 On-Premises

c) CRM 2015 Update 1 On-Premises

d) Microsoft Dynamics CRM 2015 Online


05. You are a system administrator. You add a new sandbox instance to your ten How does this affect your storage limit?

a) It will add 10 GB.

b) It will add 2 GB.

c) It will make no change to your storage limit.

d) It will add 5 GB


06. Your are implementing Microsoft Dynamics 365 in an organization where many users have former versions of Microsoft Outlook and Windows. What is the earliest supported scenario for Microsoft Dynamics 365 for Outlook?

a) Windows 8 and Microsoft Office 2010

b) Windows 7 SP1 and Microsoft Office 2010

c) Windows 8.1 and Microsoft Office 2013

d) Windows 10 and Microsoft Office 2016


07. In which scenario is the Import Data Wizard method recommended for Microsoft Dynamics 365?

a) a large company with data on-premises that currently uses Microsoft Dynamics AX and has it staged in Microsoft Azure

b) a small company that currently uses Microsoft Dynamics 365, Business edition and wants to migrate to Enterprise edition

c) a large company with Customer Relationship Management (CRM) application data that is stored on the same data center as Microsoft Dynamics 365

d) a small company with data on-premises that has never used a Customer Relationship Management (CRM) application


08. Your organization has decided to take advantage of the Microsoft Dynamics 365 for Outlook App. What should you do to ensure the app is automatically added to the Outlook account of all eligible users?

a) Use Group Policy in Active Directory and automatically install the app for the eligible users.

b) In Microsoft Dynamics 365 Settings > Microsoft Dynamics 365 App for Outlook, add the app to all eligible users.

c) In Microsoft Dynamics 365f go to App Source, search for the Microsoft Dynamics 365 App for Outlook, and install it from App Source.

d) Assign all eligible users proper privileges to use the app in Microsoft Dynamics 365 and instruct them where to download and install the app.


09. Which two operating systems are supported for accessing Microsoft Dynamics when using Google Chrome?

a) Windows 8.1

b) Mac OS X 10.10

c) Android 9

d) Android 10


10. You are the system administrator at Contoso, Inc. You have imported 3 GB of data into an instance, but the storage utilization for your subscription does not reflect the used storage space. What is causing this discrepancy?

a) You imported the data into a sandbox instance.

b) Custom indexing is enabled on your instance.

c) You imported the data into a preview instance.

d) Data utilization is calculated every 48 hours.


Answers:-

Answer 1 :- C

Answer 2 :- B, D

Answer 3 :- C

Answer 4 :- C, D

Answer 5 :- A

Answer 6 :- B

Answer 7 :- D

Answer 8 :- C

Answer 9 :- A, D

Answer 10:- C

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